Privacy Policy

Effective Date: [09-28-24]

Spiritual Innovators, Inc. ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our logistics services, websites, applications, and any other services we offer (collectively, the "Services").

1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly:

Name, address, email, and phone number
Company name and contact details
Billing and payment information
Shipment and delivery information
Customer support inquiries and correspondence

b. Automatically Collected Information:
When you use our website or services, we may automatically collect:

IP address and browser type
Device information and operating system
Location data (based on IP or device settings)
Website usage data (e.g., pages visited, time spent)

c. Information from Third Parties:
We may receive information about you from partners, vendors, or publicly available sources as permitted by law.

2. How We Use Your Information

We use the information we collect for purposes including:

Providing and managing logistics, shipment, and delivery services
Processing payments and managing accounts
Communicating with you regarding updates, service alerts, and support
Ensuring security and fraud prevention
Complying with legal obligations and industry standards
Improving our services and user experience

3. How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers who help us operate our business (e.g., payment processors, delivery partners, IT services)
Legal and regulatory authorities when required by law or to protect our rights
Business transfers in the event of a merger, acquisition, or asset sale
Affiliates or subsidiaries under common control

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

Accessing and updating your personal information
Requesting deletion of your data
Opting out of marketing communications
Withdrawing consent where processing is based on consent

To exercise your rights, please contact us at admin@spiritualinnovators.info

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed 100% secure.

7. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States and other countries with different data protection laws.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Consent

By providing your email, you consent to receive out emails. By providing your phone number, you consent to receive our phone calls and SMS text messages. To stop receiving our emails or text messages, reply STOP at any time.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Spiritual Innovators, Inc.
5900 Balcones Dr

Ste 16949

Austin, TX 78731

Email: admin@spiritualinnovators.info
Phone: 1-888-701-0587